No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.”
Your Favorite Los Angeles Roofing Experts | Hidden Hills Roofing
Privacy Policy
At HIDDEN HILLS ROOFING (“HHR“, “we,” “us,” or “our”), we value your privacy and are committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard the data you provide when you visit our website, submit a form, or interact with our online services. By using our site, you agree to the terms below.
1. Information We Collect
1.1 Personal Information
When you request a quote, schedule an inspection, or contact us, we may collect:
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Name
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Email address
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Phone number
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Street address, city, and ZIP code
1.2 Log & Device Data
Our servers automatically record:
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IP address
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Browser type and version
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Referring/exit pages
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Date and time of visit
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Pages viewed and links clicked
We use this information to maintain site security, analyze trends, and improve user experience.
2. How We Use Your Information
2.1 We process the data we collect to:
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Respond to inquiries and provide the roofing services you request.
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Generate accurate, itemized quotes and schedule on‑site visits.
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Send administrative messages, appointment reminders, or service updates.
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Improve our website, products, and customer service.
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Send emails or SMS messages related to inquiries, appointments, or service updates only when you have explicitly opted in (you may opt out at any time).
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Protect the rights, property, and safety of HHR, our customers, or others.
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Comply with applicable laws and regulations.
2.2 SMS Messaging & Communications
If you provide your phone number and explicitly opt in, Hidden Hills Roofing may send you SMS (text) messages related to your roofing inquiry. These messages may include appointment confirmations, scheduling messages, follow-ups, service updates, and other communications directly related to your requested roofing services.
Message frequency varies. Message and data rates may apply.
You may opt out of receiving SMS messages at any time by replying STOP. For assistance, reply HELP or contact us directly.
Hidden Hills Roofing does not sell, rent, or share mobile phone numbers or SMS consent data with third parties for marketing or promotional purposes. Mobile information is used solely for customer-requested communications and service coordination.
3. Information Sharing & Disclosure
3.1 No Selling or Trading
We do not sell or rent your personal information.
3.2 Service Providers
3.3 Legal Requirements & Safety
We may disclose information if required by law, court order, or to protect our rights, property, or safety, or those of others.
4. Data Security
4.1 We use industry‑standard safeguards—including SSL encryption, access controls, and regular security audits—to protect your information. While we strive for the highest level of security, no online transmission or storage system is completely guaranteed.
5. Cookies & Tracking
5.1 Our site uses cookies and similar technologies to remember preferences, measure site performance, and tailor content. You can manage cookies through your browser settings. Disabling cookies may limit certain functionality.
6. Links to Third‑Party Sites
6.1 Our website may link to external sites we do not control. This Privacy Policy does not apply to those sites. Review their privacy statements before providing personal data.
7. Children’s Privacy
7.1 Our services are intended for adults 18 years and older. We do not knowingly collect information from children under 13. If you believe a child has provided us data, please contact us so we can delete it promptly.
8. Changes to This Policy
8.1 We may update this Privacy Policy from time to time. Any changes become effective when posted on this page with a revised “Effective Date.” Your continued use of our website after an update signifies acceptance of the revised terms.
9. Contact Us
9.1 If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please reach out: 818-351-3134
By using our website or submitting your information, you acknowledge that you have read, understood, and agree to this Privacy Policy.
